Do you know how to encourage excellence in a culture of "no change?
Are you able to keep your cool when things go wrong?
Are you a confident or a reluctant delegator?
Effective management requires a balancing act.
You have to deal with difficult people to resolve conflicts,
win their cooperation and trust and find ways to energize your employees
to give their best effort. Utilizing the practice in emotional intelligence,
this seminar will help you develop the right mix of management and
communication styles to get the most from your team. You'll be able to
transform resistance into support and ensure your people's values and
corporate goals are in sync .
1. Learning Objectives
2. Experience of Being a Manager
4. Personal Styles: DISC
6. Listening, Body Language, Giving Feedback, and Dealing with Difficult People
9. Understanding Organizational Culture and Subculture